Widerrufsrecht

Return & Refund Policy

We want you to have a positive experience from purchase to delivery. If you are not satisfied with your order, please contact us so we can review your request.

Return Period

Return requests should normally be submitted within 30 days after receiving the order.

Returned products should be unused and remain in their original condition. Please keep any packaging, accessories, and included parts whenever possible.

Return Request

Before sending an item back, please contact our customer service team:

Email: pattersonvalentino01kse32@gmail.com

Please provide your order number, the product you wish to return, and the reason for your request.

Refunds

Once a returned item is received, we may inspect it before approving a refund.

Approved refunds are generally sent to the original payment method. Your bank or payment provider may need additional time to complete the transaction.

Damaged or Wrong Items

If your order arrives damaged, defective, incomplete, or incorrect, please contact us promptly. We may ask for photographs or other details to confirm the issue.

Return Shipping

For returns unrelated to product defects, shipping damage, or fulfillment errors, return shipping costs may be the responsibility of the customer.

Customer Service Email: pattersonvalentino01kse32@gmail.com